Customer Service| Darphin Paris

    CUSTOMER SERVICE

    Customer Service

    Holiday Shipping

    Holiday Shipping

    CHRISTMAS SHIPPING INFORMATION. Please note the following when placing your online orders:

    • Orders with Standard Service* placed before 6:00 PM (ET) on December 20th will be processed and delivered by December 24th. Orders with Standard Service placed after 6:00 PM (ET) on December 20th will be delivered post-Christmas. Please allow 5-7 business days after shipment date for delivery.
    • Orders with Second Day Service* placed before 6:00 PM (ET) on December 22nd will be processed and delivered on December 24th. Second Day Service orders placed after 6:00 PM (ET) on December 22nd will be delivered post-Christmas. Please allow 2 business days after shipment date for delivery.
    • Orders with Overnight Service* placed before 3:00 PM (ET) on December 23rd will be processed and delivered on December 24th. Overnight Service orders placed after 3:00 PM (ET) on December 23rd through December 25th will be processed on December 26th for delivery the next business day.
    • Orders will not be shipped or delivered on Thursday, December 25th.

    * All orders are subject to payment authorization. Only authorized orders will be processed and shipped. Orders destined for APO/FPO/DPO, P.O Box, or U.S. Territories must be shipped via Standard Service.

    EGift Cards

    Place your order by 1:00 PM ET on December 24, 2014 and your Darphin Online eGift Card will be delivered by Christmas**.

    ** All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed. We will notify you via email if there is any issue with processing your eGift Card order. We regret that eGift Card orders cannot be guaranteed for Christmas delivery if payment authorization is not obtained by 3PM (ET) on December 24th.

    NEW YEAR'S SHIPPING INFORMATION. Please note the following when placing your online orders:

    Due to the New Year's Holiday and holiday shipping schedules, all orders placed after 3:00 PM (ET) on December 31st will be processed on January 2nd. Packages will not be shipped or delivered on New Year’s Day, January 1st.

    To allow our staff to spend the holiday with their families, our Online Customer Service Center will close at 6:00 PM (ET) on December 24th and will reopen at 8:00 AM (ET) on December 26th. Happy Holidays!

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