SHIPPING
We're open and accepting orders! The health and well-being of our customers, employees and community is of the utmost importance to us. Due to modified operations put in place to help protect those working at the distribution centers and possible delays with our shipping carriers, you can expect a delay in receiving your order. Delivery is expected within 4-10 business days of order placement. We apologize for any inconvenience and appreciate your understanding. We are committed to delivering your orders as soon as possible!
Shipping Costs
Shipping and handling charges per order (delivery for most standard orders within 4-10 business days)
| SHIP METHOD | COST |
| Standard | FREE |
| Second Day (Temporarily Unavailable) | - |
| Overnight (Temporarily Unavailable) | - |
* Shipping costs will be calculated based on order total.
Shipping Information
Shipping and handling charges per order (delivery for most standard orders within 5-7 business days)
| SHIP METHOD | SHIPPING TIME FRAME |
| Standard | 4 - 10 business days |
| Second Day (Temporarily Unavailable) | - |
| Overnight (Temporarily Unavailable) | - |
Darphin Online orders are shipped on business days (Monday - Friday, excluding major holidays). Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
PLEASE NOTE: All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
Other Locations
Orders shipped to P.O. Boxes are delivered within 6-14 business days. APO/FPO/DPO and U.S. Territories* are delivered within 14-21 business days of the order's ship date. Some locations in Alaska and Hawaii may take up to 14 business days.
*We regret we are unable to ship to Palau
SHIPMENTS TO FORWARDING COMPANIES
Darphin Online is not responsible for damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. This means that Darphin Online is not responsible to provide a replacement or refund for any goods delivered to a forwarding company. If you choose to use a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.
ELECTRONIC DELIVERY
Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.